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Support | |
Software | |
4.8 |
In short: I absolutely do not recommend it. Limited download speed to 19 Kbps. Arrogant support. At first I was overwhelmed by the amount of content. Unfortunately, there is no way to sort the studies - for example, by popularity. Some videos are not even available as part of the subscription and only run the trailer. However, after the initial excitement came a huge disappointment. After downloading about 450 videos (only 120 were unique, the rest were only in multiple resolutions), the download speed dropped to about 19 Kbps after 4 days. I wrote to support, where they didn't reply, so after two days I wrote to them again and was subsequently replied with, and I quote: "You acknowledge and agree that the user post download feature on our website is provided "as is" and we make no representations and/or warranties regarding the availability of this feature or its specific features such as speed, quality, etc. You further acknowledge and agree that we reserve the right to limit the functionality of this feature (for reasons such as high demand, technical necessity, excessive traffic (video downloads), equipment failure, etc.) by limiting the download speed and/or in any other manner we deem appropriate in our sole discretion. You acknowledge and agree that you will not attempt to overcome any such limitations by any method or practice."
And they further responded that I should stream the videos and not download them. When I asked what is the limit of high speed video downloads and whether there will be an increase in download speed after some time and/or from the new subscription period, they again quoted their terms and conditions. They didn't respond to further questions.
So to sum up: - terrible and arrogant support.
- Significant limitations on the ability to download videos.